We endeavour to ensure that all products are free from damage and defects unless noted on the listing.
Returns are accepted up to 14 days following the purchase. but we cannot cover the postage costs. If you have any queries about the size, please contact us first.
If you would like to return an item, please email with your Order Number and item details to inform us of any damages, faults or otherwise, within 7 days of the delivery date.
Love it or return it ... There are varying degrees of condition listed On the website and every care is taken to accurately describe each item and reflect prices based on condition.. however if an item is not to your liking we are happy for you to return the item for a full refund however we are unable to cover the cost of returning the item.
Items priced over £3 must be returned for refund for quality control purposes 
items under £3 are returned at the sole discretion of love preloved and if requested must be returned for refund